{"xsrfToken":"98df2c827a5bedd764d509fda030f2403cf84c97_lout","branding":{"id":"7","key":"iar","name":"ExTOPE Connect Cloud Service","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/14","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#d1752a","headerLinkHoverBGColor":"#d1752a","headerBadgeColor":"#d1752a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Hitachi High-Tech Analytical Science","sharedPortalName":"Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Hitachi High-Tech Analytical Science","sharedPortalName":"Service Desk","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6e7373","helpCenterTitleColor":"#cac7c7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3b20c66b-3fcd-4bd9-83a9-bd9dd0ae1c8c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDJkZmVkNC1kODAyLTQxODUtOGJjZC02YjVkZjE1MWJiOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNiMjBjNjZiLTNmY2QtNGJkOS04M2E5LWJkOWRkMGFlMWM4YyI6WyJyZWFkIl19LCJleHAiOjE3MDIzMDA2MjksIm5iZiI6MTcwMjMwMDAyOX0.P8nVUtywJGb5L914CA78EwSql4khj8UrQhCEEnp72sY&client=fd2dfed4-d802-4185-8bcd-6b5df151bb9f&height=300&mode=fit","bannerMediaApiFileId":"3b20c66b-3fcd-4bd9-83a9-bd9dd0ae1c8c","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"iar","projectId":12500,"serviceDeskId":7,"name":"ExTOPE Connect Cloud Service","description":"","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"61","name":"Generic Help or Feedback","descriptionHtml":"","callToAction":"Generic Help or Feedback","introHtml":"","icon":13345,"iconUrl":"https://oiagile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13345","groups":[20],"key":""},{"id":"64","name":"Request an ExTOPE Connect account","descriptionHtml":"","callToAction":"Request an ExTOPE Connect account","introHtml":"","icon":13348,"iconUrl":"https://oiagile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13348","groups":[20],"key":""},{"id":"60","name":"Request to connect a new instrument to an existing ExTOPE Connect account","descriptionHtml":"","callToAction":"Request to connect a new instrument to an existing ExTOPE Connect account","introHtml":"","icon":13310,"iconUrl":"https://oiagile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13310","groups":[20],"key":""},{"id":"84","name":"Request to Remove an instrument from your ExTOPE Connect account","descriptionHtml":"","callToAction":"Request to Remove an instrument from your ExTOPE Connect account","introHtml":"","icon":13305,"iconUrl":"https://oiagile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13305","groups":[20],"key":""},{"id":"50","name":"Cloud Service Account Requests by email","descriptionHtml":"","callToAction":"Cloud Service Account Requests by email","introHtml":"<p>Automatic Cloud Service Account Request from experts website</p>","icon":11032,"iconUrl":"https://oiagile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11032","groups":[],"key":""},{"id":"134","name":"L3 Email Service Request","descriptionHtml":"","callToAction":"L3 Email Service Request","introHtml":"","icon":13513,"iconUrl":"https://oiagile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13513","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"Visible Requests"}],"orderMapping":{"20":[64,60,84,61]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"57a41c33-d260-323d-b512-8ecd91245a2d","appLinkName":"System Confluence","appLinkUrl":"https://oiagile.atlassian.net/wiki","spaceKey":"CPK","spaceName":"Connectivity Products Knowledge","spaceUrl":"https://oiagile.atlassian.net/wiki/spaces/CPK","isServer":false},"labels":[],"projectKey":"IAR","serviceDeskId":7,"kbLinkDomainURLs":["https://oiagile.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IAR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDJkZmVkNC1kODAyLTQxODUtOGJjZC02YjVkZjE1MWJiOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjUwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDIzMDEyMjgsIm5iZiI6MTcwMjMwMDAyOH0.W-R1MZTBdWOJ8MHQN9tuMEPE8Dm-sDqIB02_A3Pj6PY","targetCollection":"upload-project-12500","endpointUrl":"https://api.media.atlassian.com","clientId":"fd2dfed4-d802-4185-8bcd-6b5df151bb9f","tokenDurationInMins":20}},"reqCreate":{"id":64,"projectId":12500,"form":{"name":"Request an ExTOPE Connect account","descriptionHtml":"","callToAction":"Request an ExTOPE Connect account","intro":"","instructions":"","icon":13348,"iconUrl":"https://oiagile.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13348","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_13254","fieldConfigId":"15371","label":"Instrument type","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"12126","label":"Vulcan Series","selected":false,"children":[]},{"value":"12127","label":"X-MET8000 Series","selected":false,"children":[]},{"value":"12128","label":"LAB-X5000 Series","selected":false,"children":[]},{"value":"12129","label":"X-MET7000 Series","selected":false,"children":[]},{"value":"13222","label":"Mobile OES Series","selected":false,"children":[]},{"value":"13223","label":"Stationary OES Series","selected":false,"children":[]},{"value":"12130","label":"Other","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["ExTOPE Connect Account request from Jira Helpdesk Portal"]},{"fieldType":"text","fieldId":"customfield_11500","fieldConfigId":"12600","label":"Instrument Serial Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_11505","fieldConfigId":"12605","label":"Your Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_11510","fieldConfigId":"12610","label":"Your Email Address","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_11511","fieldConfigId":"12611","label":"Your Telephone Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_11506","fieldConfigId":"12606","label":"Company Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"General Comments","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"checkbox","fieldId":"customfield_13248","fieldConfigId":"15361","label":"By submitting this form I agree that Hitachi High-Tech Analytical Science will process my data in the manner described in the Privacy Statement","description":"[Privacy Statement|https://hha.hitachi-hightech.com/en/privacy]","descriptionHtml":"<p><a href=\"https://hha.hitachi-hightech.com/en/privacy\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Privacy Statement</a></p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"12120","label":"Agree Privacy Statement","selected":false,"children":[]}]},{"fieldType":"radio","fieldId":"customfield_13249","fieldConfigId":"15362","label":"We send out a regular email updates and information. Please let us know if you would like us to contact you by email or not, by selecting one of the options below.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"12121","label":"Yes please, I would like to receive emails","selected":false,"children":[]},{"value":"12122","label":"No thanks, I don't want to receive emails","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/64","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/64","calendarParams":{"firstDay":0,"date":"2023-12-11T15:07:08+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"57a41c33-d260-323d-b512-8ecd91245a2d","appLinkName":"System Confluence","appLinkUrl":"https://oiagile.atlassian.net/wiki","spaceKey":"CPK","spaceName":"Connectivity Products Knowledge","spaceUrl":"https://oiagile.atlassian.net/wiki/spaces/CPK","isServer":false},"labels":[],"projectKey":"IAR","serviceDeskId":7,"kbLinkDomainURLs":["https://oiagile.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZDJkZmVkNC1kODAyLTQxODUtOGJjZC02YjVkZjE1MWJiOWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjUwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDIzMDEyMjgsIm5iZiI6MTcwMjMwMDAyOH0.W-R1MZTBdWOJ8MHQN9tuMEPE8Dm-sDqIB02_A3Pj6PY","targetCollection":"upload-project-12500","endpointUrl":"https://api.media.atlassian.com","clientId":"fd2dfed4-d802-4185-8bcd-6b5df151bb9f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=oiagile","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"98df2c827a5bedd764d509fda030f2403cf84c97_lout","baseUrl":"https://oiagile.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://oiagile.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"fd2dfed4-d802-4185-8bcd-6b5df151bb9f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}